FitSpace author handbook
Open dashboard →Billing, fees, and limits
Billing covers your FitSpace subscription for Trainer Space — not what your clients pay for program access. Client checkout is configured under Offers & checkout.
Open Billing and Usage (/usage). The live catalog is the source of truth for price, currency, trial, and limits.
| You pay FitSpace for | Clients pay you for |
|---|---|
| Workspace, seats, video storage, plan features | Programs/offers via FitSpace or external checkout |
RU host shows RUB plans; primary domain shows USD plans. If the catalog fails to load, contact support — do not guess prices in marketing.
| Tier | Seats | Video storage | Monthly / annual |
|---|---|---|---|
| Starter | 15 | 600 min | Monthly or annual (10× monthly ≈ 2 months free) |
| Pro (recommended) | 50 | 2,000 min | Same |
| Studio | 150 | 5,000 min | Same |
Pro and Studio include custom domain entitlement. Starter+ includes own payments. Exact prices appear only in your billing catalog.
When eligible, start a one-time trial from Billing before self-service checkout. Trial limits are shown in the catalog. After trial, subscribe to keep Products and Clients unlocked.
| Host | Provider |
|---|---|
| Primary (USD) | Stripe — card checkout and Customer Portal |
| RU (RUB) | YooKassa — in-app checkout and renewals |
Student direct offer checkout uses the same regional provider when using FitSpace checkout.
Upgrade or downgrade from Billing:
| Outcome | What it means |
|---|---|
| Applied immediately | New plan active now |
| Scheduled for period end | Downgrade queued; current plan until effective_at |
| Requires payment | Complete checkout before change applies |
| Rejected over limit | Too many active seats/video for target tier — reduce usage first |
Cancel a scheduled change from the catalog card when shown.
Raise quotas within caps:
| Add-on | Units | Typical cap |
|---|---|---|
| Extra seats | +25 active students | Starter max 1 pack; Pro/Studio max 3 |
| Extra video | +2,000 stored minutes | Max 3 packs all tiers |
Add-ons bill monthly or annually (10× monthly for annual SKUs). Cancel add-ons from Billing when downsizing.
Usage shows meters against your plan + add-ons:
Check Usage before a launch or plan downgrade. Over-limit states block downgrades and may trigger dashboard alerts.
0% FitSpace commission on direct Trainer Space checkout means FitSpace does not take a platform cut on those sales. It does not remove:
Marketplace revenue and payouts are separate — Verification & payouts.
Some enterprise tiers have no self-service price. Use the contact sheet in Billing instead of advertising a number.